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1. What type of payment do you accept? |
We accept Visa, MasterCard, Cash, Checks and Money Orders. |
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2. Do you require a deposit? |
A $50.00 deposit is required on all reservations.
A deposit of 50% of the total is required if reserving multiple inflatables. |
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3. Do you charge a delivery fee? |
No, as long as you are located in West Volusia County and your order is greater than $100.00.
*Deliveries outside West Volusia County incur a minimum fuel charge of $30.00.
*A $30.00 delivery fee may be applied to orders under $100.00. |
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4. What kind of power is required? |
Our inflatable’s plug into a standard 110 household outlet.
We supply the extension cord.
We do ask that you have a dedicated circuit available.
The inflatable needs to be placed within 70ft of the outlet.
Some of the larger event slides may require 2 separate dedicated circuits. |
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5. What time do you set up and pick up? |
We ask that you choose a time slot that best fits your party arrangements.
The time slots are generally as follows:
8:00am - 3:00pm
9:00am - 4:00pm
10:00am - 5:00pm
11:00am - 6:00pm
12:00pm - 7:00pm
1:00pm - 8:00pm
We must be able to pickup at least 1/2 hour before sunset. |
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6. How much room do I need? |
Add 10ft to each of the dimensions given in the description of the inflatables.
(I.e. a 13x13x16 bounce house would require a 23x23x26 setup area)
There can be no overhead obstacles.
There must be a flat clean and cleared surface to place the inflatable. |
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7. What type of surface can the inflatable be placed upon? |
We can set up on Grass & Paved surfaces.
We will not setup units on surfaces such as rock or sugar sand.
Please specify which type of surface the inflatable will be set up on. |
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8. Can you set up inflatables at a public park? |
No, we must set up at a private facility due to the fact
that the owner/lessee must accept liability by signing
our rental agreement. |
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9. What if I need to cancel? |
If you cancel prior to 7 days of the event you will receive a full refund of your deposit.
If you cancel within 7 days of the event you will have forfeited the minimum deposit. |
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10. Are your inflatable’s safe? |
Yes, our inflatables are constructed to be as safe as possible.
As with any activity involving small children, an adult should supervise all activities.
This will help to insure that the safety rules are followed and that someone is always there to assist children entering and exiting the inflatable. |
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11. Are your inflatables clean? |
Our inflatable’s are cleaned with a disinfectant solution that is biodegradable and non toxic after every rental. |
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12. What about inclement weather? |
The inflatable’s can not be used in winds exceeding 20 MPH.
If inclement weather arises, you are responsible for unplugging the inflatable.
We provide access to a local weather report at the top of all our web pages.
There are no refunds if inclement weather arises after we setup. |
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