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Below we have answered some of our most
FAQs
(Frequently
Asked
Questions.)
What type of payment do you
accept?
Do you require a deposit?
Do you charge a delivery
fee?
What kind of power is required?
What time do you set up and
pick up?
How much room do I need?
What type of surface can the
inflatable be placed upon?
Can you set up inflatables at a
public park?
What if I need to cancel?
Are your inflatable’s safe?
Are your inflatables clean?
What about inclement weather?
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What type of
payment do you accept?
We accept Visa,
MasterCard, Cash and Money Orders.
We
do
not accept personal checks.
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Do you require
a deposit?
A $50.00 deposit
is required on all reservations.
A deposit of 50%
of the total is required if reserving multiple
inflatables.
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Do you charge
a delivery fee?
*No, as long as
you are located in West Volusia County
and your order is greater than $100.00.
*Deliveries outside West Volusia County incur a
minimum fuel charge of $30.00.
*A $30.00 delivery fee may be applied to orders
under $100.00.
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What kind of
power is required?
Our inflatable’s
plug into a standard 110 household outlet.
We supply the
extension cord.
We do ask that
you have a dedicated circuit available.
The inflatable needs to be placed within
70ft of the
outlet.
The
Drop Zone Rock Slide must have 2 separate
dedicated outlets on 2 different circuit
breakers.
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What time do
you set up and pick up?
We
ask that you choose a time slot that best fits
your party arrangements.
The
time slots are generally:
8:00am - 4:00pm, 9:00am - 5:00pm, 10:00am -
6:00pm, 11:00am - 7:00pm, 12:00pm - 8:00pm
We
must be able to pickup at least 1/2 hour before
sunset.
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How much room
do I need?
Add
10ft to each of the dimensions given in the
description of the inflatables.
(I.e. a 13x13x16 bounce house would require a
23x23x26 setup area)
There
can be no
overhead obstacles.
There must be a flat clean and
cleared surface to
place the inflatable.
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What type of
surface can the inflatable be placed upon?
We can set up on
Grass & Paved surfaces.
We will not setup
units on surfaces such as rock or sugar sand.
Please specify which type of
surface the inflatable will be set up on.
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Can you set up
inflatables at a public park?
No;
We must set up at a private facility due to the
fact that the owner/lessee
must accept liability by signing our rental agreement.
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What if I need
to cancel?
If you cancel
prior to 7 days of the
event you will receive a full
refund of your
deposit.
If you cancel within
7 days of the event you will of
forfeited the minimum deposit.
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Are your
inflatable’s safe?
Yes, our
inflatables are constructed to be as safe as
possible.
As with any
activity involving small children, an adult
should supervise all
activities. This will help to insure that the
safety rules are followed and
that someone is always there to assist children
entering and exiting the inflatable.
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Are your
inflatables clean?
Our inflatable’s
are cleaned with a disinfectant solution that is
biodegradable and non
toxic after every rental.
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What about
inclement weather?
The inflatable’s
can not be used in winds exceeding 20 MPH.
If inclement
weather arises, you are responsible for
unplugging the inflatable.
We
provide access to a local weather report at the
top of all our web pages. There are no
refunds if inclement weather arises after we
setup.
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